Delivery Information

Standard Delivery (UK) – Free on orders £60 and over, or £4.95 for orders under £60

Delivery is normally within 2–3 working days after your order has been placed.

Orders placed after business hours, on Fridays, weekends or UK bank holidays will be processed on the next working day.

Express Delivery (UK) – £7.95

Our Express Delivery service is normally delivered within 1–2 working days after your order has been placed.

To qualify for next working day delivery, please place your order:

Before 1:00 pm, Monday to Thursday.
Before 10:00 am on Friday.

Orders placed after these cut-off times, or on weekends or UK bank holidays, will be processed on the next working day.

Please note: If you are unavailable to receive your parcel on the first delivery attempt, DPD will deliver it to your nearest DPD Collection Point for collection. No further delivery attempts will be made. Please specify if you would like delivery to be made via Royal Mail 24.

Express orders to the Scottish Highlands, Scottish Islands (including Shetland, Orkney, the Western Isles/Outer Hebrides, and the Inner Hebrides – e.g. Mull, Islay, Skye), the Isle of Wight, the Isles of Scilly and the Isle of Man are sent using Royal Mail 24.

Channel Islands (UK) – £9.99

Delivery is normally within 2–4 working days after your order has been placed. Orders placed on weekends or UK bank holidays will be processed on the next working day.

Important Notice: All orders to non-mainland destinations are sent using Royal Mail or Parcelforce 48 (standard delivery) or 24 (express delivery) service.

European Union Delivery (DDP)

All applicable taxes, duties and customs clearance charges are included in the price of your goods and shipping. You will not be required to pay any additional import charges on delivery.

Delivery is normally within 5–7 working days after your order has been placed. Orders placed on weekends or UK bank holidays will be processed on the next working day.

Business customers: Please include your EORI number in the delivery address when placing orders for commercial (non-personal) use.

For deliveries to EU countries, the parcel carrier may contact you to request authorisation to complete customs clearance on your behalf. Please ensure that the contact details provided with your order are accurate so the carrier can reach you if required.

USA (DDP) – £60.00

All applicable taxes, duties and customs clearance charges are included in the price of your goods and shipping. You will not be required to pay any additional import charges on delivery.

Delivery is normally within 5–7 working days after your order has been placed. Orders placed on weekends or UK bank holidays will be processed on the next working day.

Rest of World Delivery, incl. UK Overseas Territories (DAP), except USA – £35.00

Delivery is normally within 7–14 working days after your order has been placed. Orders placed on weekends or UK bank holidays will be processed on the next working day.

Please note that international deliveries may occasionally take longer due to customs clearance or local carrier delays.

IMPORTANT DUTIES AND TAXES INFORMATION FOR INTERNATIONAL ORDERS (OUTSIDE THE UK, EU AND USA)

International shipments may be subject to import duties, taxes, customs fees or other charges imposed by the destination country. These charges are determined by the customs authorities of the destination country and are usually payable when the goods arrive.
These charges are not included in the price of the goods or the shipping cost and are the customer's responsibility.
Wakefield Shirt Group (Double Two Limited and William Sugden & Sons Limited) accepts no responsibility for any import duties, taxes, customs fees or other charges levied by the destination country.
Customers are responsible for ensuring that the products they order comply with the laws, regulations and import restrictions of the destination country.
If goods are refused entry, seized, destroyed by customs, or returned to the UK due to local import restrictions or non-payment of customs charges, Wakefield Shirt Group cannot refund the shipping costs or accept responsibility for the loss of the goods.
Where goods are returned to Wakefield Shirt Group and the customer requests them to be re-dispatched, the customer will be responsible for paying the full cost of the additional shipping.

International Returns

For orders delivered outside the UK, we can refund the cost of the returned garments only. Original shipping charges are non-refundable.