Delivery Information
Standard Delivery – Free on UK orders £60 and over, or £4.95 for orders under £60
Your delivery should arrive within 2 to 3 working days after your order is processed. If your order is placed on a Friday, weekend or Bank Holiday, your order will be processed the next working day* Delivery times can not be guaranteed.
DPD Express - £6.95 for the UK Addresses
Our faster delivery option which should arrive within 1 to 2 working days after your order is processed. If your order is placed on a Friday, weekend or Bank Holiday, your order will be processed the next working day. All deliveries on this service are dispatched by courier.
In order to process your order for next day delivery, ensure you place your order:
- Before 1pm on Monday - Thursday.
- Before 10am on Friday.
Please note if you are not available to receive your delivery on the first attempt, DPD will drop it off at your nearest DPD Collection Point for you to collect. No follow-up delivery attempts will be made.
Non Mainland UK & UK Overseas Territories Standard Delivery - charged from £5.95
(Scilly Isles, Gibraltar, Falkland Islands etc.)
Your garments will be delivered to you within 2 - 4 working days from receipt of order. If your order is placed on a weekend or Bank Holiday, your order will be processed the next working day* All deliveries on this service are dispatched by courier (signature required)
EU Standard Delivery - Door to Door
Taxes, duty and customs fees are included in the cost of your goods and shipping. You will pay no additional charges. Your garments will be delivered to you within 3 - 5 working days from receipt of order. If your order is placed on a weekend or UK Bank Holiday, your order will be processed the next working day.
Please state your EORI Number in your address if your order is for business/non personnal use.
Rest of World Standard Delivery - charged from £25.00*
Your garments will be delivered to you within 5-7 working days from receipt of order. If your order is placed on a weekend or Bank Holiday, your order will be processed the next working day* Please note that international shipments can sometimes take longer than expected.
Please note for EU and International returns, we cannot refund the shipping charges and can only refund the price of the garments.
IMPORTANT DISCLAIMER FOR INTERNATIONAL ORDERS (SHIPPED OUTSIDE OF THE UK & EU)
DUTIES AND TAXES
- When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or customs fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the destination country.
- Such charges are not included in the product price or shipping cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
- WAKEFIELD SHIRT GROUP (DOUBLE TWO LIMITED and WILLIAM SUGDEN AND SONS LIMITED) does not have any responsibility for these additional charges that may apply.
- The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the UK), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
- If a product is seized and destroyed by the customs, or returned to the UK, we cannot be responsible for the loss of product or shipping refund. It is the buyer's responsibility to cover the shipping costs if the buyer wishes to have a second delivery attempt after the product is returned back to Wakefield Shirt Group.